ALERT: To learn more about the various steps we are taking to ensure your safety while you stay with us, please visit our Health & Safety page.
Our first priority is the safety and well-being of our guests and team members. We are committed to providing an exceptional experience that exceeds our guest’s personal expectation. Hotel Andra is proud to join the American Hotel and Lodging Association Safe Stay initiative by enhancing hotel cleaning practices and workplace protocols to help guests and employees feel confident during post-pandemic travel. As we welcome you back to the Hotel Andra, we have made some small but noticeable changes to our already impeccable cleaning standards.
Face Masks will be worn by staff members who are not vaccinated or those who feel more comfortable wearing a mask. We ask that those guests not vaccinated continue to wear their face masks and practice social distancing in halls, elevators, lobby, and public spaces.
Public Spaces will be cleaned and sanitized with increased frequency by our dedicated staff.
Hand Sanitizer and alcohol wipes are available at Front Desk and can be requested at any time.
Guest Rooms will continue to be cleaned using our high standards and hospital grade cleaning solutions. Hotel directory and additional amenities will be removed and made available upon request. Daily housekeeping service is available. We ask that guests vacate the room while our team is in room cleaning. Our goal is to minimalize contact for you our valued guest and our team members. Please place your DND sign on door if you chose not to have housekeeping service. You may reach out to the front desk at any time if you need towels or any additional items. During check out, our team will pay greater attention to cleaning and disinfecting high contact areas such as handles, knobs, switches, and the remote. Guest rooms will be cleaned and sanitized with a static fog cleaner per AHLA Safe Stay standards.
Team Members will be provided personal protective equipment to wear. All team members will receive Covid-19 safety and facility sanitation protocol training per AHLA Safe Stay and CDC guidelines. Back of house social distancing will be implemented and honored at all possible times.