ALERT: To learn more about the various steps we are taking to ensure your safety while you stay with us, please visit our Health & Safety page.
Our first priority is the safety and well-being of our guests and team members. We are committed to providing an exceptional experience, one that exceeds our guest’s personal expectations. Hotel Andra is proud to join the American Hotel and Lodging Association Safe Stay initiative by enhancing hotel cleaning practices and workplace protocols to help guests and employees feel confident during post-pandemic travel. As we welcome you back to the Hotel Andra, we have made some small but noticeable changes to our already impeccable cleaning standards.
Public Spaces will be cleaned and sanitized with increased frequency by our dedicated staff. Social distancing signage will be positioned throughout the hotel as a friendly reminder. Face masks are required in Washington State. If you do not have one, we will provide one for you.
Hand Sanitizing stations will be available in the lobby and elevator landing area. Hand sanitizing alcohol wipes will be provided for guests upon check in for personal use.
Elevators will be limited to guest traveling together or a maximum of 4 passengers. Directional signage will indicate the nearest stairwell for a short walk down from guest floors in order to help alleviate wait time and congestion. Please keep in mind that you may need to wait for the next empty elevator cab. Our housekeeping team will routinely wipe down and sanitize interior of elevators.
Reception Desk will have a clear partition added to minimize exposure, as well as limiting contact at check in/out. Guest will continue to be required to show government approved valid ID and credit card. Pens and counter space will be sanitized after each guest.
Guest Rooms will continue to be cleaned using our high standards and hospital grade cleaning solutions. Robes, slippers, pens, hotel directory, pens/note pads, extra pillows, hairdryers, and additional amenities will be removed and made available upon request. All honor bar items have been removed and will be available for purchase at the front desk. This will ensure that after every use, items are cleaned and sanitized for extra levels of precaution. Daily housekeeping service will be limited and on request only. We ask that guests vacate the room while our team is in cleaning. Our goal is to minimalize contact for you, our valued guest and our team members. You may reach out to the front desk at any time if you need towels or any additional items. During check out, our team will pay greater attention to cleaning and disinfecting high contact areas such as handles, knobs, switches, and the remote. Guest rooms will be cleaned and sanitized with a static fog cleaner and sealed for your arrival.
Team Members will be provided personal protective equipment to wear. All team members will receive Covid-19 safety and facility sanitation protocol training per AHLA Safe Stay and CDC guidelines. Back of house social distancing will be implemented and honored at all possible times.
CURRENT WA STATE RESTRICTIONS
For the latest Washington State COVID-19 restrictions, including face coverings, please visit: WA State COVID-19 Resources
If your travel plans bring you to Seattle, and you currently have a reservation at Hotel Ändra with a confirmation number issued directly from us, we welcome you to be our guest at Inn at the Market. There, we will honor your same nightly room rate and room type based on availability for the same travel period (restrictions may apply). Please email one of our friendly team members at email@example.com and we’d be glad to answer questions and assist you with making a reservation.